Engineer @ Zoho · Chennai

Karthick Balu

Server & product engineer — CRM Plus, CDP & martech

I build and evolve backend systems for Zoho’s marketing stack — from CRM Plus and marketing automation to customer data platforms and martech products. Most of my work is server design, refactoring, and shipping features that need to stay fast and dependable at scale.

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About

Portrait of Karthi Fair Hawn

I’m a server and product engineer at Zoho in Chennai, on CRM Plus and the Marketing Automation Platform. I care about clear service boundaries, maintainable code, and backends that customers can trust when traffic and complexity grow.

I joined Zoho on CRM Plus and spent several years in server design, refactoring, and feature development on that product. That work now extends into CDP and martech — unifying customer data and powering the automation and campaigns marketers rely on every day.

I have a B.E. in computer science from National Engineering College, Kovilpatti, and I’m from Tenkasi district, Tamil Nadu. Earlier roles included full-stack web development and robotics internships before I moved into product engineering full time.

Name
Karthi Fair Hawn
Location
Kadayanallur, Tenkasi
Languages
English, Tamil
Availability
Open to interesting collaborations

Experience & education

Work

  1. Engineer

    Zoho Corporation · CRM Plus / Marketing Automation · Chennai

    Years of server design, refactoring, and feature work on CRM Plus; now contributing to server and product engineering across Zoho’s CDP and martech platforms.

  2. Software Developer Intern

    Mistral Solutions

    Started with React and REST APIs, then moved into ROS — built a turtle-simulator clone and explored computer vision with OpenCV and Python.

  3. Full Stack Web Developer

    PRASHNOTTAR Pvt. Ltd.

    Shipped Practice and Mock Test modules on a student dashboard using PHP, MySQL, and Ajax; contributed content and UI for the platform.

Education

  1. B.E. Computer Science & Engineering

    National Engineering College, Kovilpatti · 8.14 CGPA

  2. Higher Secondary (75.5%)

    Bharath Montessori Matric Hr. Sec. School, Courtallam

  3. SSLC (81.5%)

    Bharath Montessori Matric Hr. Sec. School, Courtallam

Skills

Tools I reach for regularly.

Contact

Open to product work, side projects, or a friendly hello.

The fastest way to reach me is email. I usually reply within a day or two.

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